The Feature Preview Program gives ServiceNow administrators a centralized, governed experience to discover and evaluate pre-release capabilities before they reach general availability. Admins can explore available pre-release features, review details and prerequisites, and activate or disable capabilities directly on their instance — all on their own terms, with no changes applied without explicit action.
With the feature preview program, admins can:
- Discover new capabilities that are available for early evaluation
- Review feature details, scope, and prerequisites before activating the pre release feature on their instance by opting into the consent agreement
- Activate or disable features directly on their instance with full control
- Provide feedback that helps shape the final experience of features before general availability (GA)
- New: Centralized feature-flag-driven record gating is now available.Product teams can register records for gating using a shared mapping table and API, enabling consistent feature flag control across platforms without custom logic. Teams can hide or show records based on feature flags and implement gating in their own business rules.
- Changed: Feature rollout to general availability is now managed with enhanced filtering and opt-in behavior. Features reaching GA are enabled by default, hidden from the Feature Preview Program, and instance patch and hotfix version details are now included in filtering. Boolean values are correctly handled in context APIs.
The Feature Preview Program provides a centralized location to discover, activate, and test pre-release capabilities on your instance. When a pre-release feature is added to your instance, you receive a notification and can access the Feature Preview Program to review feature details, activate features for testing, and provide feedback.