0
4.9.1
Australia Patch 3, Australia, Zurich, Yokohama
Standalone Application
The Retail In-store Operations application allows store team members to report and track in-store operational issues, whether for routine or cyclical demands. This ensures that issues are documented and monitored for consistent execution and support.
- Enhance operational efficiency by standardizing the reporting, tracking, and resolution of in-store issues with the new Retail In-store Operations case type. With structured task assignments and tracking, you can reduce the time to resolution
- The in-store operations case type streamlines problem-solving across staffing gaps, equipment failures, and customer escalations, enabling quick issue closure and consistent tracking across all locations.
- Changed
- Support for now-sdk APIs is enabled.
The following plugins are installed with the Retail In-Store Operations application:
- Retail Core (com.sn_retail_core)
- Retail Mobile (com.sn_retail_mobile)
- Field Service Work Configurations (com.snc.fsm_work_types)
Role required to install the application: Administrator (admin)