Cirries DART AI™ is the ServiceNow-integrated application that brings Cirries AI’s autonomous network intelligence and packet observability directly into ServiceNow Event Management and Incident Management.

Modern enterprise and service provider operations detect problems in seconds, yet still spend hours or days determining exactly where, why, and how to resolve them. DART AI™ closes this critical gap by delivering deterministic, packet-derived root cause analysis in minutes — moving organizations from reactive alert handling and war-room coordination to autonomous resiliency.

Traditional monitoring tools generate alerts based on logs, counters, and sampled telemetry, but lack the ability to explain why a service degraded or where the issue originated. DART AI closes this gap by analyzing real network traffic behavior, including latency, jitter, packet loss, and flow-level dynamics, to determine exactly where and why issues occur.

The application securely ingests alerts and telemetry from external monitoring systems via REST API and enriches them with:

AI-driven root cause analysis grounded in packet-derived intelligence

Cross-domain correlation across network, cloud, and application layers

LLM-powered incident narratives and remediation recommendations

By combining packet-level truth with ServiceNow’s workflow automation and CMDB context, DART AI enables IT Operations, SRE, and Network teams to move beyond reactive alert handling and toward intelligent, automated incident resolution.

 The result: teams move from “What is likely wrong?” to “What exact component failed and how do we fix it?” — dramatically reducing Mean Time to Resolve (MTTR) from 8+ hours to minutes while eliminating manual translation layers between tools.

Key Benefits (aligned with Cirries AI platform value)

Eliminates overwhelming diagnostics lag — isolates the precise failing sub-component in seconds instead of hours of cross-functional war rooms

Reduces reactive alert fatigue — establishes behavior-driven dynamic baselines to surface subtle degradation trends before outages occur

Bridges siloed visibility — unifies network, application, cloud, hardware, and environmental telemetry in one pane

Addresses senior talent shortage — captures expert diagnostic knowledge in automated playbooks so tier-1 operators can execute tier-3 resolutions

Delivers prescriptive, actionable intelligence instead of suppressed noise or “likely” correlations

DART AI follows a traffic-based pricing model aligned to observed network throughput (Gbps).

Pricing includes:

• Platform license (AI RCA, integrations, dashboards)

• AI-driven analysis and recommendations

• ServiceNow and AWS integrations

Billing is tiered based on total monitored traffic volume.

For environments exceeding 100 Gbps, please contact Cirries for custom pricing.

Ready to achieve autonomous resilience?

Scale operational confidence, prevent critical outages, and protect your enterprise SLAs with Cirries DART AI™ inside ServiceNow.