0
2.1.0
Australia, Zurich, Yokohama Patch 8, Yokohama Patch 4
Standalone Application
CMDB success advisor improves CMDB health by aligning data‑quality efforts to the business outcomes that matter most.
It enables a focused, outcome‑driven approach—helping administrators define scope, track health with tailored metrics, and resolve issues through guided recommendations.
Designed for continuous improvement, the advisor simplifies root‑cause analysis and remediation to maintain reliable, trusted CMDB data that evolves with business needs.
- Outcome‑based CMDB guidance aligned to business priorities
- Prebuilt dashboards with targeted health metrics for supported use cases*
- Guided and automated remediation for targeted CMDB data issues and governance‑related settings
- Recommended integrations (Discovery patterns and Service Graph Connectors) for accurate data ingestion
- Administrator‑friendly experience with no deep CMDB expertise required
*Supported business outcomes include:
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- Hardware Asset Management (HAM)
- Data Foundations
New:
- CMDB success advisor for HAM dashboard is set up automatically on upgrade to v2.1.
- Model categories are recommended for CMDB success advisor for HAM scope selection.
- CMDB success advisor for HAM can be set up without HAM installation, but HAM Pro entitlement is required.
- CMDB success advisor for HAM generates a summary of CMDB data quality for HAM outcomes and lists the top 5 issues with guided remediation actions.
- HAM CI install status vs. asset state supports life cycle stage mismatch between CI and asset for instances where CSDM plugin (com.snc.cmdb.csdm.activation) is installed and migrated to life cycle stage.
Changed:
- Charts show the top 10 values with the remainder grouped as "Others" on CMDB success advisor for Data Foundations and CMDB success advisor for HAM dashboards.
- Data Foundation advisor setup and edit modals no longer show exclusion-list CI classes.
Fixed:
- Data Foundations advisor scope modal not showing principal classes marked via CI Class Manager when absent from inclusion list or on exclusion list.
- Required plugins and products
- CMDB Workspace application (sn_cmdb_ws)
- SGC Central application (sn_sgc_central)
- Hardware Asset Management application (sn_hamp)* to be installed for accessing "CMDB success advisor for HAM"