0
1.1.0
Australia Patch 1, Zurich Patch 8, Zurich Patch 7
Generative AI
Agentic capabilities to support efficient resolution of purchase order exceptions.
Define PO Exception mitigation strategy: Now Assist helps buyers resolve purchase order exceptions faster by recommending alternative suppliers and updating the order plan to minimize delivery gaps.
Create PO Exceptions via mail: Automatically convert supplier emails that reference purchase order issues into PO Exception cases.
Now Assist for Purchase Order Management includes prebuilt AI agents that automate purchase order creation from emails, and analyze delivery gaps to identify and implement mitigation strategies, helping reduce resolution times and enhance customer satisfaction.
Required plugins
- Now Assist for Platform (sn_genai_platform)
- Now Assist for FSC Common (com.snc.sn_fsc_genai)
- Purchase Order Management (sn_poem_core)