6
5.4.49
Zurich, Yokohama, Xanadu, Washington DC, Vancouver, Utah, Tokyo, San Diego
The Swisscom Incident Integration helps customers to transfer incidents from their ServiceNow instance to Swisscom. Swisscom then acting as the 2nd Level Support.
As most customers have a more or less customized version of the OOTB ServiceNow Incident process the integration with the incident is kept at an absolute minimum.
Most customers use the application as a base to do a full integration. However it can be used as is.
The implementation costs are based on time & material. We estimate 5 days. Please ask for a quote.
Swisscom Incident Integration
Pass an incident to swisscom.