Brazil Patch 1, Brazil, Australia Patch 7, Australia Patch 6, Australia Patch 5, Australia Patch 3, Australia Patch 1, Australia, Zurich Patch 13, Zurich Patch 12, Zurich Patch 10, Zurich Patch 8, Zurich Patch 7, Zurich Patch 4, Yokohama Patch 11
Generative AI
ServiceNow Impact is a customer success product powered by AI and human expertise that helps customers maximise the power of the AI Platform for business transformation. Impact provides customers with the support and expertise they need to get to value fast. Below are the AI features:
- Outcome status summarization
- Consumption Report summary
- Code Fix AI Agent
- Fix scan engine findings with Now Assist (for Developers)
- Outcome status summarisation engine generates a human-readable status summary for each Outcome. The summaries will be generated from structured data already available in the system.
- Consumption Report summary reads the structured data in the Impact Consumption Report and produces an insightful, human-readable summary.
- Code Fix AI Agent delivers custom code fixes via an AI Agentic assistant for faster resolution.
- Resolve Scan Engine findings with Now Assist (for Developers), a comprehensive AI-powered developer workflow for Code Fix with NowAssist.
- Improved accuracy of AI-assisted fix for migrated Health scan definitions
Not applicable for this application version.
- Install latest Impact store app
NA