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3.0.7
Australia Patch 3, Australia Patch 1
Generative AI
Core Business Suite Advanced provides a unified case and knowledge management experience that consolidates advanced operational capabilities across Finance, Human Resources, Procurement, Legal, Health & Safety, Facilities, Supplier Lifecycle Operations, and Accounts Payable Operations. It enables organizations to standardize, manage, and streamline critical employee and business workflows on a single, unified platform.
CBS Advanced extends service desk use cases to support more complex business-specific processes.
It includes
• AI Voice Agents to deflect requestor
incidents for the most expensive customer
channel
• AI Assistants to support tuition
reimbursement, generating growth plans,
H&S incident patterns and more.
• Employee Journey Management to expand
into high value complex processes like
onboarding, offboarding, relocations, and so on.
• Health & Safety Incident Management tracks
safety-related issues and reduces risks.
• Workplace Reservations map and
understand your office spaces and utilization.
Updated to support the latest version of the dependent apps
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