0
2.0.1
Australia Patch 3, Australia Patch 1
Generative AI
The Prime tier of ServiceNow AI for Telecom Service Operations Management (TSOM) builds on the Advanced-tier GenAI summarization with expanded TSOM/TMT AI content, including network incident analysis to help operations teams identify likely causes and recommended next actions faster.
- Network incident analysis to surface likely root cause and recommended actions
- Advanced TSOM/TMT AI content (Prime tier)
- Builds on the GenAI summarization skills available in the Advanced tier
Maintenance release — dependency updates only; no new customer-facing functionality in this version.
nowassist-for-platform-prime— ServiceNow AI platform entitlement, Prime tierapp-ai-tsomtmt-adv— TSOM/TMT Advanced AI content