0
1.20.5
Australia, Zurich Patch 6, Zurich, Yokohama
Standalone Application
ServiceNow® Workplace Space Management provides workplace administrators and space planners with the tools and visibility they need to plan, design, and optimize workspaces. Workplace teams can leverage the tool to gain accurate workplace data to efficiently design and manage spaces and improve floor space and meeting room usage throughout the workplace.
- Provide facilities teams with a single solution to measure spaces, assign cost centers, and track utilization
- Create open and restricted neighborhoods and assign employees, departments, or groups
- Allow employees to reserve a space in eligible neighborhoods or let them search, browse or navigate using the location directory
- Measure the area of spaces and define them as flexible or permanent.
- Reflect space changes within the map view included with the ServiceNow® Workplace Indoor Mapping application in the ServiceNow® Workplace Service Delivery Suite.
- Optimize floor space, meeting room usage, and real estate spend based on the utilization data from connected applications across the ServiceNow® Workplace Service Delivery Suite.
- Allow space planners to build multiple space scenarios to assess the current space allocations and determine the best possible seating arrangements for employees.
New
No items in this release.
Changed
No items in this release.
Fixed
- Security fixes.
- Space selection and allocation interactions in the space assignment flow now work correctly, resolving multiple UI interaction issues.
- Translation strings and UI labels in Space Management now display accurately across supported languages.
- Visual padding and spacing in the Space selection panel and Neighborhood panel are now consistent and properly aligned.
- Scenario planning views now accurately reflect space groups when grouped by workplace entity or neighborhood, eliminating display gaps.
- The floor styles REST API now returns a proper 400 error response when required query parameters are missing, instead of an unhelpful 500 error.
- Padding and spacing are now consistent throughout the Space Management application.
- The Assign Users modal in space selection now functions correctly.
- Removing a neighborhood space no longer incorrectly deletes the associated Space Details record in Space Optimization.
- The scenario list view now refreshes correctly, and the processing state filter in View Scenarios works as expected.
- Scenario readers can now access query results correctly — an access control issue affecting read-only scenario roles has been resolved.
Removed
No items in this release.
- Workplace core plugin must be installed.
- The System Admin (admin) role is required to install the application.
- Workplace Case Management and HR Lifecycle Events & Journey must be installed, and demo data for HR Lifecycle Events & Journey must be loaded to use Automated Location Assignment for New Hires