ServiceNow® Workplace Core serves as the foundation for managing workplace data and operations. It allows organizations to define key workplace elements such as buildings, floors, and space types, while also supporting maintenance, employee and visitor reservations, and requests. This core functionality enables coordination and efficiency across workplace processes.
ServiceNow® Workplace Core is being used by other ServiceNow® Workplace Service Delivery applications and by the ServiceNow® Health & Safety applications.
To automatically install all the Workplace Service Delivery applications at once, download the ServiceNow® Workplace Service Delivery Suite, ServiceNow® Workplace Service Delivery Professional, or ServiceNow® Workplace Service Delivery Enterprise.
With the Workplace Core application, workplace managers can efficiently manage workspace allocation for employees and monitor preventive maintenance activities across the organization.
- Space Administration: Manage workplaces by defining locations within a location hierarchy, such as spaces, areas, floors, buildings, campuses, sites, and regions. By indicating the availability of these locations, workplace managers can efficiently plan and implement the workplace strategy.
- Location Directory: Allows employees to view and search for spaces or search for employees within the workplace.
- Shift Management: Create shifts and schedule them for specific times and days. Start planning for workplace occupancy levels by allocating employees and available spaces to specific shifts.
- Dashboard: Evaluate the availability of workspaces and occupancy levels of your office locations through data visualization. Monitor the progress of workplace tasks on the workplace dashboard.
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- The clear (×) button on the Building field is now reachable as a distinct focus stop for VoiceOver users, improving accessibility for screen reader navigation.
- The location directory legend now displays a color swatch next to every neighborhood, even when more than approximately 145 neighborhoods are configured.
- Users in the Reservation Portal can now only see neighborhoods they are assigned to in the dropdown menu.
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