The complete Open iT solution for ServiceNow: the Open iT LicenseAnalyzer platform and the ServiceNow integration, delivered together. Designed for organizations that need both the Open iT platform and its integration with ServiceNow SAM Pro, rather than the integration alone.
This complete offering includes the Open iT Base Enterprise Platform, LicenseAnalyzer Level 1 and Level 2, Open iT implementation services, and integration with ServiceNow Software Asset Management Professional (SAM Pro). Engineering license usage, normalized application data, and subscription license data for Autodesk and Bentley are brought into ServiceNow, enabling greater visibility and reporting through the Software Asset Workspace.
Through the Open iT platform, organizations gain real-time and historical license utilization, application metering by project, True Active Usage metering, and automated license harvesting across engineering and specialty software. Know who is consuming which license, where, and for how long. Use accurate usage data to support chargeback, identify unused licenses, plan procurement, and strengthen vendor negotiations.
Supports Domain Separation for secure, isolated visibility across multiple domains. Maintained for ServiceNow release compatibility and expanded functionality over time, with expert-guided implementation from Open iT.
- No existing Open iT deployment needed. The Open iT Base Enterprise Platform comes in the same subscription.
- LicenseAnalyzer Level 1 and Level 2 licenses included, so you don't have to buy them separately.
- Implementation services included. Open iT sets up the platform for you.
- License Efficiency dashboard, delivered by Open iT Professional Services.
- Feature Overview dashboard for feature-level usage, delivered by Open iT Professional Services.
- Everything in the free integration: your supported engineering license usage data sent to ServiceNow SAM Pro and normalized, including many-to-many links between license features and products. It also covers reporting in Software Asset Workspace and Autodesk named user and Bentley reporting.
- ServiceNow Australia version compatibility update.
- Maintenance of the SSAD feature normalization module.
- ServiceNow Software Asset Management Professional (SAM Pro)
- Required infrastructure for the Open iT deployment (for on-prem deployments)
- Open iT ServiceNow Integration Adapter.