0
11.0.4
Australia, Zurich, Yokohama Patch 4, Yokohama, Xanadu
Standalone Application
Collaborate with suppliers through a centralized platform for managing and responding to supplier inquiries, enhancing communication efficiency and transparency throughout the supplier lifecycle.
- Case Creation and Assignment: Ability to create, assign, and track supplier cases or inquiries.
- Supplier Portal: A dedicated portal for suppliers to submit inquiries, track case status, and access relevant information.
- Case Management Workflow: Customizable workflows to manage case progression, including approval processes and escalation procedures.
- Multichannel Experiences: Integrated communication tools (e.g., email, messaging) to facilitate interaction between suppliers and internal teams.
- Knowledge Base: A repository of frequently asked questions, supplier guidelines, and other relevant information.
Fixed:
- Requests raised by a supplier contact from the Supplier Collaboration Portal now correctly transition to the "New" state.
- Contact invitation for a supplier from workspace and Supplier collaboration portal is fixed.
- Default supplier catalog item shows list of suppliers.
- Supplier filtering conditions accepted in document configs validated.
- Resolved catalog item visibility issue while creating supplier task of action type- "Complete a form".
- Required plugin:
- Supplier Case Management (com.snc.sn_supplier_mgmt)
- Dependent plugins:
- Supplier Common Architecture (com.snc.sn_slm)
- Source-to-Pay Workspace (com.sn_spend_workspace)