Guardian simplifies and secures how people access your facilities, whether you manage workplace services, IT service delivery, or enterprise physical security. Built natively on ServiceNow, it connects physical access systems with HR, IT, and workplace processes, so employees, contractors, and visitors enjoy a seamless experience while you protect people and assets.
For Platform Owners & Workplace Innovators
When “Buy vs. Build” comes up, Guardian removes the complexity of common needs like:
- Auditing access
- Approving secure area requests
- Onboarding/offboarding
- Managing visitor check-ins are pre-built in ServiceNow.
You don’t need to be a security expert. Guardian delivers the integrations, data models, and best practices out of the box while keeping you in your ServiceNow comfort zone.
For Physical Security Practitioners
Already managing PACS, visitor systems, or badge issuance? Guardian unifies them in ServiceNow, automating approvals, enforcing policy, and keeping HR, IT, and security in sync.
Key Features
- End-to-end access governance tied to HR, IT, and compliance
- Automated role-based access changes
- Modern visitor management with ID verification and kiosks
- Mobile wallet credentials for secure, contactless entry
- Self-service badge/PIN requests in ServiceNow
- Real-time system integrations (HR, IT, PACS)
- Dashboards, audits, and compliance reports
Guardian brings 20 years of identity and physical access expertise into a native ServiceNow app. It’s security-scoped, upgrade-safe, and ready to deliver faster time-to-value with less risk.
- End-to-End Access Governance – Link physical access rights with HR roles, IT access, and compliance.
- Automated Access Changes – Adjust or remove access automatically when roles change.
- Modern Visitor Management – Pre-register guests, verify IDs, manage consent, issue Temp badges, and streamline check-ins, including self-service kiosks.
- Mobile Wallet Credentials – Enable secure, contactless access via smartphones.
- Self-Service Requests – Allow badge replacements, PIN resets, and restricted area requests in ServiceNow.
- System Integrations – Connect HR, IT, and PACS for real-time updates.
- Security Insights & Compliance – Live dashboards, access reviews, and audit-ready reports.
Multi-Location Badge Provisioning Update
This update enables automated support for extending the access badge across multiple CCURE instances when access is needed at more than one location. Previously, separate badges or manual processing were required for each site, which caused inconsistencies and additional administrative effort.
Badge Issuance for Visitors (Lobby Dashboard & Kiosk)
This enhancement improves the badge issuance workflow in Guardian’s Visitor Management module (ServiceNow), aligning behavior with updated design requirements and system expectations.
Badge Template with QR code
supports QR codes in badge templates. Add a QR code element to the badge layout so the generated badge includes a scannable code.
Service Catalog