Cloud Cost Management (CCM) is a comprehensive solution designed to help organizations take control of their Cloud+ spending. Built with FinOps best practices at its core, CCM empowers IT, finance, and business teams to collaborate on cost management, optimization and budgeting.
Visibility That Drives Action
CCM provides deep insights into cloud usage and costs, enabling teams to:
- Identify waste across infrastructure and platform services by analyzing usage patterns and inefficiencies.
- Recommendations for reserved instance, savings plan, and committed use discounts.
- Pinpoint ownership of cloud resources using metadata like tags and account owners, ensuring accountability.
- Act through automated workflows that implement optimization recommendations directly into IT operations.
Unified Dashboards
With a unified dashboard experience, CCM delivers:
- Visualize and drill into cloud-agnostic billing data and view forecasted cloud spend.
- Apply business filters and cloud filters to all reports and dashboards.
- Understand and act on the AI spend by various business dimensions.
- Allocate costs to consuming teams with granular showback/chargeback models.
- Manage and track spend on AI services across teams, projects, and business units.
Automation & Governance
CCM integrates seamlessly with ServiceNow workflows to:
- Automate rightsizing, shutdowns, and policy enforcement.
- Supports budget setup, cost tracking against budgets, forecasting, anomaly detection, and spend alerts.
- Enable policy-driven governance with customizable thresholds and usage policies.
- Apply native Change Management to all optimizations, ensuring controlled and auditable actions.
- Model on-prem to cloud migrations and evaluate cost differences across providers to guide strategic decisions.
Enterprise-Grade Compliance
- FedRAMP-certified for public sector use.
- Built-in change management and audit trails.
- Premier member of the FinOps Foundation, aligning with industry standards.
Cost Analytics features:
- See and drill into cloud-agnostic cost and usage data
- Apply business filters and cloud filters to all reports and dashboards
- View forecasted cloud spend
- See spend reports based on amortized spend or actual spend
Cost Optimization features:
- Rightsizing recommendations and automated actions
- Unused resources recommendations and automated actions
- Policy-based business hour scheduling with recommendations
- Recommendations on reserved instances/committed use discounts
- Native integration with change control
- Report on status of recommendations
- See who is implementing recommendations and who is not
Budgets:
- Setup budgets
- Track actual spend vs budget
- Forecasted spend vs budget
- Alerts and notifications for budgets
The version 11.0 release introduces AI-powered summarization of cloud spend reports, standardized business context for unified cost reporting with total cost of ownership (TCO), business insights using the Unit Economics dashboard, and a reorganized Cloud Cost Management Workspace with enhanced navigation and reusable saved views.
What's new
- Make smarter cloud cost decisions with AI-powered summarization of cloud spend
- Get complete cost visibility with TCO and unit economics
- Manage cloud spend attribution with the tag category source selection capability
- Streamline spend analysis with saved, shared, and reusable report views
- Experience reorganized Cloud Cost Management Workspace with intuitive navigation and broader visibility
What's changed
- The Summarize button on the Monthly spend breakdown report now generates an AI-assisted summary of your cloud spend trends, top cost drivers, and optimization recommendations across all cloud service providers.
- The Business Insights view has been added to the Cloud Cost Management Workspace
- Saved views on the Cloud Cost Management Workspace
- Optimization view on the Cloud Cost Management Workspace
Not applicable for this application version.
Required plugins and products:
- Orchestration (com.snc.runbook_automation)
- Integration Hub Installer (com.glide.hub.integrations
- Cloud API (com.snc.cloud.api)
- Configuration Management for Scoped Apps (CMDB) (com.snc.cmdb.scoped)
- ITOM Java Utilities (com.itom.jutils)
- MetricBase (com.snc.clotho)
- Cloud Cost Management Infra Stack (com.sn_cld_infra_stack)
Prerequisites:
- MID Server must be available and configured.
- The MetricBase server must be provisioned and configured.
- Discovery and service mapping patterns version 1.11 are required for the Container spend management feature.
- Cloud Cost Management Infra stack app to deploy the clusters for all supported providers like AWS, Azure, and Google must be installed.