0
20.0.0
Australia, Zurich, Yokohama
Standalone Application
Enables all employees to request services from the procurement team, and allows the procurement team to manage those requests.
With Procurement Case Management, procurement teams can:
- Create custom service requests that can be managed on the NOW Platform
- Manage a knowledge base of procurement-related articles and policies
- Build workflows and integrations to support procurement processes
- Oversee the procurement team work with reports and dashboards
- Simplify employee experiences by leveraging the service catalog
- New
- Admins can access SPO Product Admin Home as a single entry point.
- Product Hub provides guided installation of SPO applications and plugins.
- Configuration Console provides a guided experience for configuring Procurement Case Management items, including completion tracking.
- From Configuration Console, admins can download update sets and upload batch update sets to higher environments.
- Changed:
- SPO configuration is now organized within the Otto for Setup framework, replacing navigation across multiple administrative tools and locations.
- The administrative experience is now consistent across Product Hub and Configuration Console.
Not applicable for this application version.
Install the following applications:
- Common Service Delivery
- Source-to-Pay Workspace